Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

 

We offer free standard shipping on all U.S. orders over $99. For orders below $99, shipping costs are calculated at checkout based on your location and selected shipping method. You’ll always see the shipping cost before completing your purchase—no hidden fees or surprises.

Which payment methods are accepted in the Online Shop?

For your convenience, Peptide Lab US accepts a variety of secure payment methods. Available payment options are displayed during checkout, as well as other trusted payment providers. Every transaction is processed through secure, encrypted payment systems to protect your information.

How long will delivery take?

We process most orders within 1–2 business days. Once your order has shipped, standard U.S. delivery typically takes 2–5 business days, depending on your location. You’ll receive a shipping confirmation with tracking information as soon as your package is on its way.

How secure is shopping in the Online Shop? Is my data protected?

Absolutely. Your privacy and security are important to us. Our website uses SSL encryption to protect your personal and payment information during checkout. We never sell or share your personal information with third parties, and all payments are processed through trusted, secure payment providers.

What exactly happens after ordering?

Once you place your order, you’ll receive an order confirmation by email. Our team will carefully review and prepare your order for shipment. As soon as your package is dispatched, we’ll send you a tracking number so you can follow its progress until it arrives. If you have any questions along the way, our customer support team is always happy to help.

Send us an email

Address:2416 AVE BROOKLYN NY 11226-7640 USA

 

Email: peptidelabus@gmail.com

 

Signal number:+1 (484) 762-3383

 

WhatsApp number:+1 (920) 936-8189

 

Telegram number:+1 (479) 569-2052